Jeanne Chiaradio specializes in casino consulting and offers interim management and recruiting services. You can reach her at 609-289-6562.
Jeanne Chiaradio specializes in casino consulting and offers interim management and recruiting services. You can reach her at 609-289-6562.
As a young girl, my Father taught me a card trick called "Little Joe," where "Little Joe" played the role of the "Three of Hearts," becoming the central character in the storytelling card trick. Fueled by my early passion for playing cards, I pursued an education to become a Casino Dealer. Over the years, while working in various progressive positions within the gaming industry, I frequently received inquiries from colleagues seeking assistance with projects. In response, I established a consulting business focused on casino consulting services and chose to name my LLC as a tribute to my Dad. I also offer interim management and recruiting services to help others in the industry. To this day, I have never revealed the secret behind the "Little Joe" card trick.
Are you looking to address the temporary absence of a Director or VP? As an integral part of our casino consulting services, our 'Executive on Loan' program not only helps to fill the void but also evaluates the overall operations of a casino. In one instance, our efforts resulted in savings of over 1.3 million in labor and operating efficiencies. Why not seize this opportunity to gain an impartial perspective on staffing, talent, and the overall 'pulse' of the casino floor? Additionally, we offer interim management solutions, high volume recruiting services, retention strategies, succession planning, and mentoring programs to support your casino's needs.
Project Management through effective casino consulting, High Volume Recruiting Services to meet staffing needs, and the implementation of Retention and Mentorship Programs are essential for success. We offer Customer Service and Team Building Workshops, alongside casino floor reconfigurations. Our expertise extends to managing vendor relationships and contract negotiations, ensuring optimal organizational structure. We conduct thorough budget reviews and preparation, including line by line analysis using the 'nice vs necessary' approach. Our interim management services support startup operations, including dealer school initiatives. Additionally, we provide assistance with internal controls and regulatory compliance, while focusing on process improvement. We actively seek opportunities that 'save seconds' and enhance revenue through labor efficiencies. Our team collaborates with Surveillance to develop robust practices that protect assets and optimize games mix through careful review and reconfiguration.
A two-time winner of the Chairman's Award at Harrah's, recognized for both "Outstanding Team Performance" and "Excellence in Managing People," I have extensive experience in casino consulting and interim management. I was also a keynote speaker at the 2017 Cutting Edge Table Games Conference, where I discussed the topic "People: Your Ultimate House Advantage." Additionally, I hold a Six Sigma Certificate of Achievement from Villanova and serve on the Board of Directors for the South Jersey AIDS Alliance. In 2012, I was featured in the Philadelphia Gay News, offering insight into my personal journey and professional background, which includes expertise in recruiting services.
Harrah's New Orleans, SugarHouse Casino, Rivers Philadelphia, and Penn National Gaming are just a few examples of the vibrant casino industry. For those looking for expert casino consulting, Tioga Downs and Atlantic Club Casino can provide valuable insights. Meanwhile, Rolling Hills Casino and Sand Blast Events are known for their exceptional interim management and recruiting services that help streamline operations and enhance guest experiences.