Three of Hearts Consulting, LLC

Three of Hearts Consulting, LLCThree of Hearts Consulting, LLCThree of Hearts Consulting, LLC

Three of Hearts Consulting, LLC

Three of Hearts Consulting, LLCThree of Hearts Consulting, LLCThree of Hearts Consulting, LLC
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Jeanne Chiaradio

609-289-6562











Jeanne Chiaradio

609-289-6562

Our Story

What's in a name?

As a young girl, my Father taught me a card trick called "Little Joe," where "Little Joe" played the role of the "Three of Hearts," becoming the central character in the storytelling card trick.


Fueled by my early passion for playing cards, I pursued an education to become a Casino Dealer. Over the years, while working in various progressive positions within the gaming industry, I frequently received inquiries from colleagues seeking assistance with projects. In response, I established a consulting business and chose to name my LLC as a tribute to my Dad.


To this day, I have never revealed the secret behind the "Little Joe" card trick.


Interim Management / Consulting Services

Are you looking to address the temporary absence of a Director/VP? 


As an "Executive on Loan" participant, while helping to fill the void and evaluate the overall operation at one casino, our savings totaled over 1.3mil in labor and operating efficiencies.


Why not seize the opportunity to gain an impartial perspective on staffing, talent, and the overall "pulse" of the casino floor?


We can help with high volume recruiting, retention, succession planning and mentoring programs as well. 

Sample Services

  • Project Management
  • High Volume Recruiting 
  • Retention and Mentorship Programs
  • Customer Service / Team Building Workshops
  • Casino floor reconfigurations
  • Vendor relationships / Contract negotiations
  • Staffing needs / Organizational structure
  • Budget review / preparation
  • Start up Services / Dealer school
  • Assistance with internal controls / Regulatory compliance
  • Process Improvement
  • Look for opportunities that "save seconds" and improve revenue.
  • Labor Efficiences
  • Line by Line budget review using the "nice vs necessary" approach
  • Games Mix  review / reconfiguration
  • Work with Surveillance to develop solid practices that protect assets


Noteworthy Achievements

  • Two-time winner of the Chairman's Award at Harrah's, specifically for "Outstanding Team Performance" and "Excellence in Managing People."  


  • Keynote Speaker - 2017 Cutting Edge Table Games Conference - People: "Your Ultimate House Advantage"


  • Six Sigma Certificate of Achievement - Villanova


  • Board of Directors - South Jersey AIDS Alliance 


  • Featured in Philadelphia Gay News in 2012. Learn more about Jeanne personally in the article below:


   

PGN

Clients

  • Harrah's New Orleans
  • SugarHouse Casino
  • Rivers Philadelphia
  • Penn National Gaming
  • Tioga Downs
  • Atlantic Club Casino
  • Rolling Hills Casino
  • Sand Blast Events

   

Contact Us

Please feel free to reach out to discuss your specific needs

Thank you for your interest!

Three of Hearts Consulting, LLC

Ventnor City, New Jersey, United States

609-289-6562

jeanne.chiaradio@icloud.com

"Look for a way to lift someone up. If that's all you do, it's enough."  ~. Elizabeth Lesser

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